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FAQ
Getting Started with Canvas
Sign in to Canvas
You can sign in to Canvas by going to https://canvas.ksu.edu and sign in with your eID and password.
Add teaching assistants and peers
You can add observers and TAs to your course at any time. Click the +People button on the People page to add someone. You can search for individuals by using their K-State eID to ensure you find the correct person using their email address, eID, or WID.
Instructional Design help
Instructional designers are available at K-State to assist faculty in developing engaging and high-quality learning environments. Please contact your college dean's office, K-State Salina, Global Campus, or the Teaching and Learning Center for support.
Automatic Course Creation
Division of Information Technology has implemented a new procedure that will allow all courses to be created automatically in Canvas. Course shells (except 900 level courses) will be created based on the schedule outlined on this page , and once course creation is complete instructors will have the ability to edit and make changes to their courses.
Student rosters will automatically be kept in sync with KSIS with student drop/adds happening in near real-time. Changes to the course name/department in KSIS after course creation will not be updated in the Canvas course. To have a 900 level course created, contact the IT Service Desk .
Canvas terminology
K-State Attendance
Canvas technical requirements
Canvas is designed for maximum compatibility with minimal requirements. Canvas works best in the most recent versions of Chrome, Firefox, Safari, Opera, Internet Explorer, and with the most current version of the flash plugin. Be sure to keep your browser and flash player up to date. Please visit the Canvas Browser Compatibility page for more information and support for your browser.
Screen Size
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Computer Speed and Processor
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Operating Systems
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Mobile Operating System Native App Support
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Internet Speed
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Screen Readers
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Course Management
Create a Canvas course shell 'sandbox'
Update a Canvas course shell
Canvas makes this very easy. To learn more, view the step-by-step How do I import content from another Canvas course guide.
File Upload Plugin Workarounds
Students may experience a problem when attempting to submit a file upload assignment with specific browser plugins installed. To learn about the available workarounds for this problem, view the Why my File Upload Assignment will not finish submitting article.
Add Teval
The Teval app can easily be added to Canvas by following these step-by-step instructions Accessing Teval . The coordination and administration of Teval student ratings is the responsibility of each department. To access Teval directly, visit https://teval.ksu.edu
Request a third-party application or plugin
Granting access
Request Canvas admin access for academic college or department
Semesters and Sections
Sections
Sections are a group of students that have been organized for administrative purposes. When users are enrolled in a course, they are enrolled in one of the sections of that course. It is possible to place more than one section in a course, but it is not possible to put sections within sections. All sections of a course share the same content.
Each section can have its varied due dates for assignments, quizzes, and discussions. Examples of this feature include a course with sections that meet on different days of the week or in various formats (online vs. face-to-face).
Sections are also beneficial for TA-based grading and sorting in the Gradebook. By default, students are limited to only interacting with students in their section. If you would like your students to participate across sections, contact the IT Service Desk for assistance.
Students share all elements of the course. In other words, you can't hide content or restrict access to part of a course (i.e., content, assignments, etc.) by section, unless you create groups for each section.
Course availability
All automatically and manually created courses are unpublished by default. Unpublished courses are courses in preparation. Students cannot access or participate in an unpublished course. Students will see the course listed in ‘Future Enrollments’ section of their Courses menu. When the instructor publishes a course, it becomes subject to the Term Dates for the semester in which the course is taught. Term Dates are the actual start and end date of the terms and define when the course access begins and ends.
By default, students will have access to their courses in Canvas seven days prior to the first day of class. Students will lose access to their courses in Canvas seven days after their last class.
Custom term dates
Term dates
Intersession or unique term dates
By default, students will have access to their courses in Canvas 7 days prior to the first day of class. Students will lose access to their courses in Canvas 7 days after semester grades are posted in KSIS.
Students access
By default, students will have access to their courses in Canvas 7 days prior to the first day of class. Students will lose access to their courses in Canvas 7 days after semester grades are posted in KSIS.
Manually add students
Cross-list sections
Manually create a section
Quotas in Canvas
Course storage quota
Increase storage quota
Course group’s file quota
Personal file quota
Communication
Email students
Add Canvas Calendar to Outlook
Notification Preferences
Filter Conversations
Student Groups
Delete Groups
Message Entire Class
Calendar appointments
Course announcements?
Assessment and Grading
Extra time or extra attempts
You can add extra attempts and time through moderating the quiz or accessing student quiz results. For step-by-step instructions, view the Once I publish my Quiz, how can I give my students extra time or extra attempts guide.
Due dates and availability dates
Understanding Canvas Quiz security options
Extra attempts on a published quiz
Extra time on a timed quiz
Extra Credit in the Canvas Gradebook
Copy Grades to KSIS
Final grades due dates
Extra credit points in Gradebook
Extra credit using a Rubric
Extra credit on a quiz
Extra credit for weighted assignment groups
Extra credit within a quiz or assignment
How do I override a student's final grade
Grading scheme
Change a multiple choice to multiple answer question after students have taken a quiz
Once students have taken a quiz, you cannot change the question type. However, you can still give the students points as if it were a multiple answer question. You, the instructor, will need to follow these steps: https://community.canvaslms.com/docs/DOC-5361.
Once you have chosen a second answer, you will have a few options for regrading.
- If you want only two correct answers, choose the option Award points for both corrected and previously correct answers.
- If you want more than two, you will have to choose the above option then save the quiz, and go back to choose the third answer.
- If you want all answers to be correct, choose the option, Give everyone full credit for this question.
Grade Roster
Incomplete assignments or missing grades
As needed, you can use the Gradebook to excuse a student from an assignment, discussion, or quiz. You can also excuse a student from a group assignment. Excused assignments are not calculated as part of a student's total grade. Type an EX in the appropriate cell to excuse the student. For step-by-step instructions on how to excuse an assignment, view the How do I excuse an assignment for a student in the Gradebook guide.
Missing grades or ungraded assignments
View grades for concluded student
Concluded courses policy
By default, students will have access to their courses in Canvas 7 days prior to the first day of class. Students will lose access to their courses in Canvas 7 days after semester grades are posted in KSIS.
Instructors retain access to their courses for one semester after classes have ended, then the course will be concluded. When a course is concluded, the instructor will have read-only access to the course. For example, instructors can access their fall courses during the following spring semester, but not the next fall. This allows instructors the ability to make changes in the Gradebook and handle incompletes. As a result, instructors will always see courses from their current semester and the past semester in their Canvas course list.
Once a course is concluded, instructor-based roles will no longer have the same access in the course and will result in loss of course functionality and user information. If full functionality is still required for instructors, but the course is set to conclude the instructor must explicitly set an end date of the course. Otherwise, instructors should allow their course to conclude through the automated process. If courses are manually concluded, all enrollments are removed from the course and placed on the prior enrollments page.
Excluding an assignment from the final course grade
Mobile
Mobile app
Cell phone notifications
SpeedGrader mobile app
Using Mediasite within Canvas
For additional help with Mediasite, visit the Mediasite FAQ webpage.
Add My Mediasite
Upload videos to My Mediasite
File size limit
Link a video to a Module
Embed a catalog in a Module
Embed a video in a Module
Embed a video in a Canvas Assignment
Embed a video in a Canvas Quiz
Embed a video in a Canvas Page
Help moving video files
Canvas Terms of Use
What are the Canvas Terms of Use?
How is “Instructure” related to Canvas?
Does Instructure obtain any intellectual property ownership rights of the content I upload to Canvas?
Can Instructure use my content in any manner they see fit to support their business objectives?
Absolutely not. The key phrase in this provision (Section 4.2 Your Content) is “solely to operate and provide the Instructure Properties to you and your Entity’s other Users.” This language is at least as, if not more, favorable than the terms we accept in many technological platforms we use in our daily, personal, and professional lives. Although it may seem unnecessary to call this out in a legal agreement, this phrase is merely granting Instructure the right to maintain the content you post on your course site and to make your content available to Kansas State University students and your teaching staff.
Section 4.2 in the Canvas Terms of Use also requires me to “represent that I (you) have the authority to grant the aforementioned license to Instructure.” What does this mean?
This is asking you to make sure that the content you use on your course site does not violate anyone else’s copyright or anyone else’s rights in the content. Just as we made certain to protect your intellectual property ownership rights, this clause reminds us we need to respect other’s intellectual property ownership rights.
Can Instructure change their Terms of Use?
No. Instructure cannot make any changes that would adversely affect your rights without prior approval.